Terms of service

TERMS AND CONDITIONS

Effective date: 01/02/2026

Welcome to Popoli®. Please read these Terms and Conditions ("Terms") carefully before making a purchase on our website.

By placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.

This policy applies to orders placed from both the United Kingdom and Switzerland. Where rules differ between regions, this is clearly indicated.

1. SELLER INFORMATION

The Popoli® brand is operated by different legal entities depending on the country of purchase.

United Kingdom: YAJU LTD 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ Email: hello@ourpopoli.com

Switzerland: Yannick Farinelli YAJU Avenue de France 61 1004 Lausanne Switzerland Email: yannick@ourpopoli.com

(Together, "Popoli", "we", "us", or "our")

2. PRODUCTS AND PRICING

Popoli sells premium extra virgin olive oil from Abruzzo, Italy, available in 500ml tin cans.

Products may be purchased individually or in bundles (1, 2, or 4 units). Discounts may apply where indicated at checkout, including for bundle quantities and subscription frequencies.

Prices are displayed in the currency of your region:

  • United Kingdom: British Pounds (GBP, £)
  • Switzerland: Swiss Francs (CHF)

Prices may be changed at any time. The price applicable is the one shown at the time the order is placed. Prices include any applicable taxes unless stated otherwise.

3. PAYMENT

Payment is required at the time of checkout.

We accept the following payment methods:

  • Shop Pay
  • Apple Pay
  • PayPal
  • Google Pay
  • Major credit and debit cards (Visa, Mastercard, American Express)
  • All payments are processed securely through third-party payment providers.

4. SUBSCRIPTION PLANS

Where subscription plans are available, billing is pay-as-you-go with automatic renewal.

  • Renewals occur on the same day of the month as the initial order date.
  • Subscriptions remain active until cancelled by the customer.
  • Customers must complete a minimum of three (3) subscription orders before becoming eligible to cancel.
  • Cancellation requests must be made via your customer account or by contacting us at the email address for your region (see Section 12) before the next renewal date.

5. SHIPPING

We currently ship only within the country of purchase:

  • United Kingdom: orders placed on the UK site ship within the UK only.
  • Switzerland: orders placed on the Swiss site ship within Switzerland only.

Delivery times and conditions are described in our Shipping Policy. Any delivery estimates are non-binding unless expressly agreed otherwise.

6. RETURNS AND REFUNDS

Returns are governed by our separate Refunds & Returns Policy, which forms part of these Terms.

In summary, returns are accepted only in cases of:

  • damaged products
  • defective products
  • incorrect items delivered

To qualify, customers must provide photographic evidence within 14 days of receiving the order (and within 48 hours of delivery for damage claims, as set out in our Refunds & Returns Policy).

Return shipping costs are the responsibility of the customer unless the return is due to our error.

This return policy does not affect any mandatory statutory rights you may have under applicable consumer law in your region.

7. AGE RESTRICTIONS

There are no age restrictions for purchasing our products.

8. WARRANTY DISCLAIMER

To the fullest extent permitted by applicable law, products are provided "as available".

Nothing in these Terms excludes or limits mandatory warranty rights granted under applicable consumer law in your region.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Popoli shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the purchase or use of our products.

Our total liability shall not exceed the amount paid by you for the product(s) in question.

This limitation does not apply in cases of unlawful intent, gross negligence, or where liability cannot be excluded under applicable law.

10. CHANGES TO PRICES AND TERMS

We reserve the right to modify prices, product offerings, and these Terms at any time.

The version of the Terms applicable to your purchase is the one in force at the time the order is placed.

11. GOVERNING LAW AND JURISDICTION

The governing law and jurisdiction depend on the region of your purchase:

  • United Kingdom: These Terms shall be governed by and construed in accordance with the laws of England and Wales. Disputes shall be subject to the jurisdiction of the courts of England and Wales, unless mandatory consumer protection provisions provide otherwise.
  • Switzerland: These Terms shall be governed by and construed in accordance with the laws of Switzerland. Disputes shall be subject to the exclusive jurisdiction of the competent courts at the registered seat of Yannick Farinelli YAJU, unless mandatory consumer protection provisions provide otherwise.

12. CONTACT

For questions regarding these Terms, please contact us at the email address for your region:

IMPRESSUM / LEGAL NOTICE (Switzerland)

Website operator for Switzerland:

Yannick Farinelli YAJU Avenue de France 61 1004 Lausanne Switzerland

Email: yannick@ourpopoli.com

Popoli® is a premium extra virgin olive oil brand distributed in Switzerland by Yannick Farinelli YAJU.