Effective Date
24/10/2024
Introduction
Welcome to ourpopoli.com, owned and operated by YAJU LTD ("we," "us," "our," or "Popoli®"). We are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights under UK law, including the Data Protection Act 2018 (DPA 2018) and the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We collect various types of information when you visit, interact with, or make purchases from ourpopoli.com. This includes:
- Personal Information: Such as your name, email address, billing and shipping addresses, phone number, and payment details when you create an account, make a purchase, or contact us.
- Usage Information: Including your IP address, browser type, operating system, and pages you view on our site. This information helps us understand how you interact with our website and improve our services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. These technologies help us personalize your experience, remember your preferences, and analyze site traffic.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: Your personal information is essential for processing your orders, managing your account, and providing customer support.
- To Improve Our Services: Usage information helps us enhance the functionality and user experience of our website.
- To Communicate with You: We may use your contact details to send you updates on your order, respond to your inquiries, and send promotional content if you have opted in to receive such communications.
- For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing Your Information
Under UK GDPR, we rely on the following legal bases to process your personal data:
- Contractual Necessity: Processing your information is necessary for us to fulfill our contractual obligations to you, such as processing your orders and providing customer support.
- Legitimate Interests: We may process your information based on our legitimate interests, such as improving our services and communicating with you, provided that these interests are not overridden by your rights.
- Consent: Where we rely on your consent to process your personal information (e.g., for marketing purposes), you have the right to withdraw your consent at any time.
- Legal Obligation: We may process your personal data to comply with legal obligations, such as financial reporting requirements.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, processing payments, delivering orders, and performing other business-related functions. These providers are obligated to protect your data and use it solely for the purposes for which it was shared.
- Legal Requirements: If required by law or in response to legal processes, we may disclose your information to law enforcement agencies, regulators, or other authorities, in accordance with UK law.
Security of Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse. However, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights Under UK GDPR
You have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal data, subject to certain exceptions.
- Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
- Data Portability: You have the right to request your data in a structured, commonly used format.
- Restriction of Processing: You can ask us to restrict the processing of your data in certain circumstances.
To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request in accordance with the DPA 2018 and UK GDPR.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
For more details, please refer to our Cookie Policy.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Transfers Outside the UK
If we transfer your personal data outside the UK, we will ensure that it is protected by appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO), or other legally accepted mechanisms.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected data from a child under 13, please contact us immediately, and we will take appropriate steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
By Email
By Mail
YAJU LTD
71-75 Shelton Street, Covent Garden
WC2H 9JQ LONDON
UNITED KINGDOM
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe that your data protection rights have been violated.
